Six Sigma Standard- Mumbai Dabbawalas
In Metro cities, a major problem is to get healthy and homely food. The need for a healthy lifestyle encourages people to eat homemade food. But a major problem in the process is to get the food at the right time. Analyzing this problem the Mumbai Dabbawallas became the savior for the people who need home food. In 1890 the story of Dabbawalla started. It started when a Parsi Banker demanded home-cooked food in the office. People liked the idea of getting food at their desks and the demand for home food increased. Currently, more than 5000 dabbawallas are working all over Mumbai to serve home food to people. The Dabbawallas have to face a war against time as they need to collect the lunchbox, deliver it to the office, and again deliver the empty lunchbox to the original destination. Wearing the same Gandhi cap since 1890 and delivering the tiffin at the perfect time shows their dedication and commitment towards work. The Dabbawallas have gained international recognition f...